Refund & Cancellation Policy
Last updated: 2026
This policy covers cancellation and refunds for the paid services of SJP Legnocrats (SMC-Private) Limited ("SJP") — SJP Lawyers Directory listings and the Bar Association ERP. Read it together with our Terms of Service.
Cancellation
- You may cancel your subscription at any time. Cancellation stops any future billing.
- Access continues until the end of the period you have already paid for, after which the subscription ends.
Refunds
- Fees for a period already served are not normally refunded, because the service was available to you throughout that period.
- We do refund charges taken in error by us — a duplicate payment, a charge taken after you confirmed cancellation, or an amount that does not match the price shown at the point of purchase. A payment you made by mistake yourself is handled under our Refund Policy.
- Membership dues that a bar association collects from its own members through the ERP belong to that association, not to SJP. A member seeking a refund of dues must approach their bar association directly; this policy covers only the fees paid to SJP.
How to request a refund
Email info@search.just.pk from the address on the account, telling us your name and the payment in question. We reply within 2 working days. Approved refunds are processed within 7 working days of approval and returned by the same method used to pay; it then takes your bank or payment provider about 5–10 working days to show it.
Returns, exchanges and shipping
Our services are digital — nothing is shipped, so there are no physical returns or exchanges. If you bought the wrong plan, tell us within 24 hours and we will treat it as a refund or plan-change request. See also our Delivery & Cancellation Policy and Complaints Handling.
Your statutory rights
Nothing in this policy limits any right available to you under the applicable laws of Pakistan.
Contact
Questions about this policy: info@search.just.pk — SJP Legnocrats (SMC-Private) Limited, Pakistan. See also our Privacy Policy.